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1. PRE-BOOKING:

In order to provide the best possible service and greatest choice of equipment, HTS request that equipment be booked as early as possible. Subsequent booking amendments can be accepted – subject to equipment availability. In case of non-availability of any preferred equipment, appropriate substitutes will be mutually agreed.

2.BOOKING INFORMATION:
At time of ordering, HTS requires information on:
• Customer organisation and address
• Name of individual responsible
• Their home, work, mobile phone and fax number or email address
• Venue at which the equipment is to be used
• List of equipment to be hired, see below
• Dates of start and finish of the hire period, there being the dates at which the equipment is despatched from and returned to HTS
• Collection/delivery and return arrangements
• Payment method (for non-account customers)

Hire orders must be confirmed in writing as should any subsequent amendments thereto.

3. SALES ITEMS AND CONSUMABLES:

To complement our hire activities, HTS can supply a full range of lighting and electrical equipment and consumables including Lee and Rosco colour filter, gobos, gaffer tape, PVC tape, cable ties, connectors, cable, lamps, pyrotechnics, haze and smoke fluid etc. We stock Lee filter sets made up of full sheets of 10 popular colours selected by ourselves. Minimum order quantities apply to colour filter (4 sheets) and to gobos (3) 

Contact HTS to discuss your requirements.

4. COLLECTION / DELIVERY:

Equipment on hire should be collected from and returned to HTS premises at pre agreed times. For customer collections, proof of identity and a copy of an official order from the customer organisation may be required. Equipment may be delivered and collected by HTS at our standard carriage rates subject to availability of transport. We offer a special rate for deliveries and collections of part-load consignments in the Oxford area on Mondays and Fridays only.

5. PAYMENT:

Accounts with a 14-day credit period and an agreed limit are available to regular customers, subject to application and approval. Otherwise, payment should be prior to, or at collection by cash, cleared cheque or bankers draft.

6. ORDER CONFIRMATION:

Henley Theatre Services will issue a hire order confirmation following receipt of equipment details and other necessary information, including arrangements for delivery/collection and payment.

7. SAFETY:

Henley Theatre Services attaches highest priority to issues of Health & Safety and Electrical Safety. All lanterns and other mains powered equipment are PAT tested at intervals of no more than 12 months and labelled accordingly. All equipment is tested/inspected prior to collection or despatch in accordance with the Electricity at Work regulations 1989.

Test certificates can be provided at a charge of £1.00 per item, this requires three working days notice.

8. FIXINGS & FITTINGS:

All theatrical lanterns are supplied complete with lamp, colour frame and cable of length up to 1.5m fitted with a 15A plug. Hook clamp and safety bond or chain are supplied for all lanterns except floorcans, groundrows and follow spots. For stand or boom mounted applications, appropriate bolt/nut sets or spigots can be provided instead. Outdoor luminaires are supplied fitted with CEE17 16A plugs. All other accessories must be separately ordered.

9. USAGE:

All equipment is understood to be for indoor theatrical or event usage unless otherwise agreed. Outdoor applications must be identified as such at time of booking with the customer taking full responsibility for weather protection, security and safety.

10. SPARE LAMPS:

A minimum of 10% spare lamps including at least one of each type will be supplied with hire consignments. All failed lamps must be returned for inspection, or otherwise will be charged for.

11. RETURN :

All equipment should be returned in the same condition as delivered, complete with polyethylene or polypropolene crates and any other packaging. Cables should be returned coiled and PVC taped, failing which an extra charge will be made for this work to be carried out by HTS